Contact
We’d love to hear from you. Whether you need help, want to report a bug, or have ideas to improve MapDiagram, you can reach our team directly.
Contact Email
For all inquiries, please email:
What You Can Contact Us About
- Technical support and bugs
- Feature requests for new diagram tools
- Workflow and UX feedback
- Collaboration or partnership inquiries
Feature Requests Guidelines
If you're requesting a new feature, try to include:
- What problem you're trying to solve
- How you currently work around it
- What the ideal solution would look like
Response Time
We usually respond within a few business days. As a small team focused on product development, responses may sometimes take a bit longer — but every message is read.
Frequently Asked
Do you offer live chat support?
Not at the moment. Support is handled via email.
Can I request new diagram tools?
Yes — we actively improve MapDiagram based on user feedback.
Is MapDiagram free?
Yes, core tools are free to use in the browser.